Home
Accommodations
Bathrooms
Infinity Pools
News & Reviews
Rates & Packages
Honeymoons & Weddings
Dining
Spa Experiences
Beaches & Activities
Press Room
Reserve A Sanctuary
Returning Guests
Testimonials
Special Events
The Story
Contact
 |
 |
 |
||
|
|
Testimonials SEPTEMBER 2011 We had a beautiful time! Thank you to all the staff at Jade Mountain We really couldn't have enjoyed our stay more than the room was an experience and from waking up in the morning and taking a dip in the pool to our delicious four course star-filled evenings at the Jade Mountain club restaurant everything about our stay was magical. The resort is beautiful but it is the thoughtfulness of the staff and the care given that has made this an unforgettable experience. Magical, tranquility, beauty. Thanks for an amazing vacation Teddy and Okeda they were better than excepted. Nice personally, extremely attentive and fun. We will recommend here to all our friends. We had a terrific honeymoon here at Jade Mountain. We could not say enough about the staff who made our stay more relaxing and comfortable as possible. Both majordomos deserve recognition as they were always helpful and kind and friendly. We already recommended the resort to our family/friends. Thank you for another special anniversary. We had an enjoyable vacation / honeymoon. The staff was so welcoming and friendly. Allain was a pleasure and helped make our experience more than what we expected Our stay at Jade Mountain exceeded all expectation. Everyone on staff went beyond and above and beyond to make sure that our every need was attended to promptly and with a smile. Everything was great, wouldn't change a thing. Our major domos Allain and Ronald were great help also couldn't have done a better job. The room and staff were excellent. I also liked how everyone seemed to know about my nut allergy. We would like to recognize Christus and our major domo Tyson and the beach facilities for excellent service. Overall we had a great honeymoon at a great resort. Top Notch thanks for everything. We loved it, had a beautiful time. Everyone was terrific. What a fantastic trip for our special occasion. Staff is amazing and there is clearly a well planned and trained approach to guest services. The Jade Mountain facility and sanctuary is truly one of a kind, unlike any other place we have been. Excellent food! The room facilities and pools are spectacular. Alongside the amazing views of the Pitons. The staff were all so friendly and the service was amazing and food especially at the Jade Mountain Club was better than some of the first class restaurants we have in London. Our honeymoon was so special. We spent an amazing honeymoon at this wonderful hotel. Thank you! The hotel is top notch. Thank for everything. We loved it and had a beautiful time. Everyone was terrific. We are going to miss this place and all of the staff. We really enjoyed spending our honeymoon at Jade Mountain. Our visit and stay was like no other! It truly felt like something out of the movie. The service and amazing attitude of all staff was out of this world. Thank you so much for the red tiles. We will cherish them! The burgers on the beach are delicious, probably the best burgers ever! Thanks for the upgrade. Amazing resort for a honeymoon. Plenty of fun and activities along with lots of relaxation. A simply unique and beautiful place to stay, with amazing service to match. We both found the staff to be exceptional! All were very accommodating and seemed genuine in their pride for where they work. We both really enjoyed the intimate details that make Jade so unique –artwork, sanctuaries, landscaping. We also really enjoyed visiting the farm to see where it all starts! We had an all inclusive package that we really enjoyed because it helped simplify diving, drinking etc. it was fun returning to our sanctuary to find what was in it –candles lighted, tub drawn, flowers scattered and of course the bento box snacks! We also enjoyed the presentation of foods –different dishes, plates/bowls, service right in the pool and variety of choices –wanted to purchase the steak knives too, got a tile that we love though! Best vacation ever! We will be back for sure! A beautiful facility really enjoyed the room view. We had an amazing experience at Jade Mountain. We came here on our honeymoon and it was a great place to start our new life together. It was something the both of us will never forget. It is so unlike anything we have ever seen and it made us want to share this with others, like our parents. A fantastic experience and unbelievably great service and rooms were magnificent. Everyone here has been amazing! Our honeymoon was better than we ever dreamed. We loved every minute here and at Jade Club. Thanks for a great trip! The wedding team has made our wedding day as special as we could ever imagine. Thanks very much Jade Mountain. We will be back. I plan to write strong reviews about this place! Strongly amazing reviews! The food and service were absolutely out of this world! The best meal of my life was at Jade Mountain. Our stay was amazing and we would definitely come back. We couldn't have asked for a better honeymoon. The orientation lead by Manuel was a nice touch. Manuel is extremely knowledgeable and wordy. Jim and I consider ourselves to be elite travelers and neither of us have ever experienced such a thorough tour of the grounds/property at which we have visited. Every member of your staff has treated us so nicely, from when we first arrived. The staff has been friendly and efficient. The visionary process of creating Jade Mountain should be recognized as a world renowned location. If residency options ever become available we would like to be contacted. The rooms were lovely, the service was excellent and the beach was great. The food was excellent and every meal was better than the next, good variety of menus and everything was fresh and unique. The spa deep tissue massage was great, loved the option of being able to have this done in sanctuary. It exceeded our expectation, beautiful, clean great views, peaceful comfortable, pool was fantastic and refreshing. No bugs through the property –great job in keeping them away. Overall excellent service. Excursions instructors were great, and beach service is fantastic. Barbara (sax player) was outstanding! I loved zip lining –shorter version –closer to hotel Anse Mamin –beach bar Augustus was excellent, great service and food –what a perfect and enjoyable setting and really enjoyed celestial terrace during experience. Dwight did a great job. A fabulous hotel! Vito was an awesome major domo, who made our stay extra special. Everything was so wonderful; words can't even express how happy and delighted we are to have come here! We look forward to visiting again! This is truly the most beautiful place, we have ever traveled. Walking into our room and waking up each morning to an incredible view took our breath away. Spending time in our luxurious sanctuary was so special. I now know paradise on earth! The resort is absolutely beautiful and we loved the concept. Arriving here we were exhausted from a year of wedding planning and home renovations. Everything about this resort helped us relax and unwind. All the staff were very helpful and kind and we really appreciated that. It was good to meet Madam Troubetzkoy at the reception on Monday –excellent marketing touch. Also Chef Jonathan during dinners. Friendly staff wonderful views and very relaxing. Great food! Excellent major domo and excellent wedding coordinator. Wedding ceremony and dinners were all beautifully orchestrated and unforgettable. A wonderful hotel that made our honeymoon dreamlike and can't wait to go through our pictures and look at all the great memories we had here in St. Lucia. Enjoyed the wide variety of excursions. We feel as we could stay forever and never get bored. Infinity pool were one of the best parts of the room, we really enjoyed private swimming. Since our last visit it feels like Jade Mountain has stepped up a notch. Jade Mountain Club is running really well. Every meal at the Jade Mountain restaurant was superb. The servers were all wonderful fun and polite and Chef's creation were delicious. AUGUST 2011 We had a fabulous time! No complaints at all. Everyone was so kind and accommodating. We only wish we could stay longer! The facilities and overall experience of Jade Mountain fail to compare to any other vacation destination. Our honeymoon experience was made all the more memorable due to the gorgeous views, the sanctuary, fine dining, friendly service and superior quality. We thoroughly enjoyed our stay at Anse Chastanet but the experience of Jade Mountain completed our vacation and honeymoon dreams. Dream come true and beautiful sanctuary every staff member greeted us with a smile and was very helpful Chef Jonathan is a master –we thoroughly enjoyed each meal as well as his cooking class on Tuesday. Sax player great. We had an absolutely amazing experience. The food is the best we've ever had and Chef Jonathan is a genius! We'll definitely be back and the staff is beyond friendly. We are humbled by the total experience and welcome at Jade. Unparalleled views and hospitality. JB1 was more than hoped for. Staff was very polite and personable. Eager to please. I loved the unexpected touches –i.e. Bento box snack, evening poems, flowers on bed! The yoga classes and kayaking and snorkeling much appreciated. Sax player elevated the dinners to beyond expectation. Jazz reflects the island; please make sure to keep it on the entertainment list! Chef's class was a treat! I just wanted to take the time to express to you how much my family and I enjoyed our stay at Jade Mountain. Our room was wonderful and the view was amazing. We had a fantastic experience. The amenities were awesome and the extra touches (surprises) when you returned to your room were special. The staff was attentive and knowledgeable. We were impressed by the effort by the staff to know the guests and communicate. It felt like everyone on the island knew it was my wife's birthday on Friday. We loved our stay at Jade Mountain and would love to return. We are going to highly recommend coming here to our friends and family. It is a hard place to leave. There is no way we could say any staff member was more helpful than the others. All staff at Jade Mountain and Anse Chastanet was exceptionally outstanding. Any and all would go out of their way to accommodate our every need. The taxi drivers were also exceptional as well as the excursions. The people of St. Lucia are so friendly and kind. We have enjoyed our stay and look forward to our return in the future. Thank you and God bless. The room service was great and efficient. Definitely our best resort experience so far. The hospitality was amazing. We came to Jade Mountain for our honeymoon and plan to return once every year. Jade Mountain was the very best honeymoon destination for us! The entire service at the scuba was top notch! Great service, wonderful dives and they made everyone feel safe and special. Thank you so much for the upgrade to Jade Mountain! We couldn't have asked for a more special way to celebrate our wedding. We will be telling everyone we know how wonderful your paradise is here! This has been the most spectacular experience. Even through all of our travels, we've found this to be the best. Your staff, the meals, the unique rooms and entirely the hotel. We've enjoyed every minute and look forward to our next visit. Thank you for making this an epic trip. Will be sure to recommend to any one and everyone back in the UK. Thank you for making our stay so enjoyable. We had the best vacation of our lives here, and we've been to many places and many luxury accommodations. Excellent facilities and service. One of our best getaway vacations for our 25th wedding anniversary. The food was excellent as well. We had an amazing honeymoon at this wonderful hotel. Thank you! Excellent food! What a fantastic trip for our special occasion. Staff is amazing and there is clearly a well planned trained approach to guest services. The Jade Mountain facility and sanctuary is truly on of a kind unlike other place we have been.
JULY 2011 Thank you for making our 40th anniversary perfect! The special attention from floral arrangements to the bed spelling "Happy Anniversary", champagne in the room, the room selection and the patio dinning. Thank you Manuel for all of your personal attention. Thank you Christus for being so attentive and making everything perfect! An excellent visit. We had an incredible honeymoon stay at Jade Mountain from the second we arrived the staff was delightful, helpful and welcoming resort activities like scuba, diving, snorkeling and site tours around St. Lucia were amazing (not to mention the view a top Gros Piton). The food was amazing. The Jade lounge was divine with exquisite flavors and tremendous service. Simply put, Jade Mountain is heaven on earth. We have had a lovely time; wakening up to the spectacular view has been fantastic. The wine was great with the food. I would call it an experience! Life gets back into prospective and peaceful fusion with nature. I enjoyed not having air con. I enjoyed not having elevators. Back to basics, it forces you to appreciate the surroundings. I enjoyed your locally grown herbs and organic food. We stayed at Anse Chastanet 18 years ago and loved it. Jade was fabulous. Everything at Jade Mountain was perfect. Amazing experience! Thank you all for everything! JD1 was fabulous a sanctuary, very comfortable, spectacular views, loved the sun deck. Thank you for the upgrade to the room! We hope to bring our daughter with us on the next trip. We feel like "we are coming home" on our visits here. Great diving staff and always friendly, smiling and helpful. The resort is amazing. The view is unbelievable. The staff could not be friendlier or more accommodating. The restaurant gave some great vegetarian choices! We look forward to seeing you in the near future as well as the rest of the incredible Jade Mountain staff! We had a great time! We really enjoyed our private dinner on the terrace. Thank you for a wonderful stay. We hope to be back soon. Although Jade Mountain is not for everyone (the stairs can be a bit strenuous sometimes). It is the only resort that you get out in a better shape than you get in. Food is great and the service is excellent. We had a truly wonderful, relaxing stay here! The island and people are so beautiful –it really is paradise. We will definitely be returning in the future as we have fallen in love with St. Lucia. Jade Mountain is the ultimate in service and pampering which is exactly what we needed for a week and wonderful! Thank you for making our stay at Jade Mountain so relaxing. It was the perfect ending to our honeymoon. The entire staff was amazing. A wonderful resort. Snorkeling and scuba facilities and guides were terrific. The major domos were fantastic all week long. We were here to get married and could not have asked for a more beautiful place or helpful staff. The staff is all great, so nice and helpful and friendly with a good fun sense of humor. This is the most beautiful place/room I have ever stayed in on a vacation. I wish everybody I love could have the opportunity to feel like a princess. Jade Mountain is spectacular and was the most amazing way to celebrate our honeymoon. We hope it's not to be a once-in-a-lifetime trip and to return as soon as our budgets will allow. The entire staff at Jade was so friendly. We loved our experience and were blown away by the kindness of a few of your staff members especially. They made us feel like we were family and called us by name every single time we saw them. I would love for them to be recognized amongst their peers. From the time of our arrival we have enjoyed our stay. The beauty of Jade Mountain overlooking the Pitons, the outstanding services offered and the warm smiles from all at Jade Mountain and the entire resort will remain special memories for a lifetime. My husband has searched Trip Advisor for over two years planning a retirement vacation. Jade Mountain kept coming to mind. Our trip was more than we expected and completed by worship service at Christ is the Answer Church. Everything was wonderful from the time Manuel greeted us at the pavilion to the major domos, food, resort and everything! Thank you for making our honeymoon unforgettable! Thank you for this amazing experience. Our honeymoon has become even more memorable with all that Jade Mountain has to offer. Everyone was extremely accommodating and positive attitude. We never felt like we were imposing. The grounds were remarkably well kept. Hygiene products were high quality. Unbelievable experience, the best place ever. We were amazed by everything. Scenes are breathtaking; staff is extremely nice, helpful and friendly. Simply it is heaven on earth. Awesome experience-facilities were fantastic, staff was friendly, fun, service was excellent, comfortable architecture and location was amazing. We especially enjoyed Anse Mamin beach for lunch and private beach setting. The food was simple and excellent there. The food at Jade Mountain was really awesome. Thank you for an amazing honeymoon. We truly had the time of our lives and agreed it was the perfect way to start our lives together. All around fantastic. No place like this, the attention to detail and the service was amazing. We had an amazing time here. Everyone is super friendly and made our honeymoon a trip a lifetime. We fully enjoyed our stay. Everyone was friendly and helpful.
JUNE 2011 Impeccable service. I felt the guides on the scuba trips were very good at pointing out interesting sea life. We love it! Everything here is extra ordinary. The food was particularly wonderful as was the staff. The overall personality and service of the staff was exceptional. Our major domo Christus was exceedingly attentive and knowledgeable. His desire to please and overall kindness was one of the hallmarks of our trip. The food was exceptional as well. We ate most of our dinners in the Jade Mountain Club. The service was spectacular and the staff personalities made the night very enjoyable. Thanks so much for the dream wedding and besides the beautiful setting, the people were definitely what made the stay so enjoyable and what we'll miss. The room and overall property was wonderful. We loved our stay here. Jade Mountain was a great experience. We enjoyed everything. The weather was good, the food was great. We had a lovely time. The food exceeded our expectations, thank you! Everything was excellent about our entire trip for our 10 year anniversary. We never felt intruded upon despite the high level of attentiveness shown by the entire Jade Mountain team. There was so much variety in activities which allowed us to be as active or as relaxed as we wanted to be throughout –truly an amazing place and experience which words cannot do justice to. A complete understatement with respect to "a room with a view" just awesome –thanks again for great trip and we will be back some day in the near future. Everyone here at Jade Mountain was absolutely the friendliest, nicest and just the best. The place itself is out of a dream as close to being the greatest paradise you can imagine. Thank you and hope to see you soon. Overall the place is rolling short of paradise and has provided us with cherished memories forever. The design of the entire building and rooms blends with the environment and we felt almost like we were staying within a piece of the art work. The food at Jade Mountain Club is excellent. The Chef is super. All of the staff at Jade Mountain and Anse Chastanet were very friendly and accommodating. We fully enjoyed our stay. Our sanctuary was beautiful and the view was breathtaking. We greatly appreciate the warm hospitality. All found all the staff to be excellent –warm, sweet, friendly, attentive. No one wants average and everyone was a cut above. We have travelled extensively and stayed at top notch places –your staff is your greatest asset and the location is truly spectacular. We very much appreciated all the help keeping our party coordinated. Jade Mountain is breathtaking! We are so happy we spent some of our honeymoon here! I can't wait to go back to the States and tell everyone about the wonderful things at Jade. The service overall at this resort is exceptional. One special highlight of our trip was our first to the Emerald farm. The Dr. who overseas its operates (who was delightful, intelligent and informative) was very personable and made our visit very special. This was the most spectacular vacation we have ever been on. The service was outstanding. The staff genuinely happy to see you and asking if we needed anything. The rooms were out of a dream. We couldn't ask for anything more, except a few more days. Thank you for making our honeymoon so special. The food in Aspara restaurant is excellent. Thank you so much we had a fantastic time. We will sell your property with confidence. It was wonderful honeymoon more than we could have hoped for. Staff was friendly and responsible. A beautiful sanctuary and kind staff. It was a great pleasure to spend our honeymoon here. Thank you very much for a fun placed vacation. Overall, had a great stay. Thank you for a memorable honeymoon. We will never forget our time spent at Jade Mountain. We greatly appreciated the complimentary massages. The walking tips with Meno were a highlight. The staff is wonderful and so friendly and personable. Sanctuary JE1 is incredible. Love the available library. Spa treatments were excellent. Everything about our stay was wonderful. The staff couldn't be nicer and more accommodating. It made our honeymoon amazing and exceeded our expectations. We enjoyed our stay during our honeymoon at Jade Mountain. It has been an incredible experience. The food was excellent. All staff very friendly and helpful.
MAY 2011 This was by fare the best room we have ever had. We travel a lot, to various countries and stay at all kinds of places. Your facility creates a special, relaxing, safe and comfortable environment. Views, room set-up and hay out, staff all were excellent. The sanctuary concept is so great that even if weather was not perfect, we felt like it was perfect, congratulations both on the idea and on the realization. Kudos to all employees of the service functions from butlers to restaurants to clearing. Major domos made making reservations very helpful. The staff is sensational! Everywhere you walk on this property no matter who it is or their position, that person is friendly, happy and accommodating! Overall this was a fantastic experience. Some things of note that truly stood out and made our stay special were our major domos and servers at Jade Mountain Club and a wonderful and impeccable housekeeping staff, deep sea fishing tour guided by "over" and Henry, the food at Jade Mountain Club, the gorgeous view from our sanctuary and the beauty of the island in general. It is an ideal honeymoon destination which is pure romance and relaxation. This resort is heavenly. It was quiet secluded and intimate. It gave my wife and I places to explore together and time to focus just on the two of us. The staff were not obtrusive and yet never far behind catering to our needs. The rooms and views were breathtaking and we think we'll really miss the doves. The food service, accommodations were wonderful. Everything else was amazing start to finish –every detail accounted for. The staff truly makes this resort a wonderful experience. The resort is beautiful and well kept. We will definitely recommend Jade Mountain to others. We had a beautiful time! It was a very friendly staff, I love the way everyone greets us. The pictures online do not do justice, when we walked into our room my heart feel it was the most amazing thing I ever saw. Every person knew our name and who we were everyday people said hello by name to us. It was the best vacation we have ever been on. Service is top notch. Food is the most amazing. Fresh food, wine is great, with clean rooms. Everything was out of this world. I will never forget this trip! The experience exceeded our expectations. In order of importance in contributing to this excellent experience. You staff (without exception, everyone was friendly and helpful) and the views and the facilities. My wife and I would just like to tell you about our experience here at Jade Mountain. First and foremost, you have an excellent group of staff members and facilities that exceeded even our highest expectations. During our stay in the sanctuary, we were taken personal care of by Vito and Eddie with most of that time with Vito. I am writing this letter mainly because of our experience with Vito and although Eddie was wonderful as well. Vito in my opinion is upper management material. He is the nicest, most pleasant individual that I have ever dealt with on any vacation. He is great around people and made our stay even better than it should have been. I did not want to leave the island without letting someone know how special he made out time here. During our stay we also spent time down in the spa at Jade. My wife and I had a great time getting to know Philippa and Nadiege. They were both so funny and personable. They were simply a pleasure to be around. In summary, thank you for making our stay at Jade memorable and we will be sure to come back in the future while letting everyone know what a great resort you have here in St. Lucia. I was very impressed with call button, a big plus. The service at every level was terrific. The food was the best. Loved cooking class with Jonathan. The little things mean a lot such as greeting at Jade Mountain –drink upon arrival and candles lit at night. Our favorite drinks put in refrigerator and knowing our name after first day. Thank you for making our 45th anniversary one to remember. We travel a lot we would rate this 5 star. The staff have made our visit phenomenal. We are sad to be leaving behind our family. St. Lucia is a beautiful place with beautiful people. There is no doubt in my mind that I will be back in the future. Unforgettable and unique honeymoon destination. We will be back. The staff really stood out here-they were all exceptionally friendly and helpful. For us what really made our stay and we will miss everyone we've met those past two weeks! The shuttle from resort to the beach and back was excellent. The beaches were very clear. The flowers and love poems were a nice touch. The bed was comfortable and the major domo phone was convenient. I appreciated the daily bottled waters. I loved the Anse Mamin beach. A stunning resort and impressive from receptive to departure. We got married here on 19th May and everything and everyone was perfect. We will return. I loved the sanctuary and celestial terrace. Sorry we didn't get to meet you. The spa was great too! I wouldn't change a thing. An awesome experience. Easily one of our favorite. Vacations we will definitely recommend Jade Mountain to our friends. The sanctuary and staff are extraordinary. We had a great time, everyone was wonderful! Another wonderful stay. We can't say enough good things about the staff. Staff was friendly and everyone made us feel welcome and special. An incredible experience of the highest order from every perspective. Nick is a genius and the staff is unbelievable. You lived up to your reputation of excellence. Teddy and company were very attentive to our needs. Thoroughly marvelous and enjoyable experience. The staff really stood out here –they were all exceptionally friendly and helpful. Our chef on wheels experience was excellent and such fun and we learnt a great deal. The culinary delights offered were fantastic. Delivered with panache. We felt well cared for –nothing was too much trouble for domos. Overall a great experience, the staff is excellent and best part of the trip! People made the place, the service was responsive and attentive to our every needs and the room layout was unlike anything else I have ever experience, phenomenal. J-Club dining was the absolute best. Food and service was extraordinary! I highly recommend Jade Mountain experience. This place is magical. Everything was perfect and exceeded all expectations from the grounds to the people, beaches, sanctuaries and food etc. We will definitely be back! Thank you for making our honeymoon perfect. We had a fantastic time! We will be back every chance we can. Barbara the saxophonist was incredibly talented. When she told us near 10pm that it was her last song for the night we were so sad! Having her play a bit later would have been nice –that style of music is so peaceful. I doubt it would have disturbed guests in their sanctuaries. Every aspect of the hotel and entertainment is really very good. The most beautiful place we have ever been. Island people and staff were most gracious and very warm. The room overall was amazing with view and experience like no other. The major domos are very helpful and we loved every meal at the Jade Mountain club.
APRIL 2011 A wonderful concept , beautifully executed. A great restful vacation. Staff are outstanding with exceptions. Wonderful experience , first class made us feel that were special guest of the hotel. Time was short but well spent the start were excellent in all respects, security services was exceptional. Everything and everyone was professional and friendly . Absolutely exquisite all the way from arrival to departure. Allain – very friendly . always had a smile on his face and a pleasure to work with. He took a genuine interest in making our experience a fabulous and great one. Our stay was most memorable on so many levels. From day one to our departure everything was first rate , the helpfulness of all staff and managers. Special accommodations go to Cedilla , Saroj , Elaine and Peter. A wonderful relaxing resort far away from the everyday world and free from artificial stimulates. Great service always friendly and polite on occasion tended to be a little slow. What a special place to spend my 50th Birthday. You have been very helpful facilitating our daughters requests which were a lovely surprise. We also personally wish to thank you for upgrading our room. We will always remember our time here and hope to come back . Vito and Eddie were both great. Meno is a wonderful man his tour of Anse Mamin plantation was fascinating. Conscience This is by far the best place we've been on vacation. Facilities and all services were great. Service and staff is the best we have ever had they made our stay at Jade very enjoyable. The sanctuaries are lovely but having a bit of privacy in the toilet would be good. Spa treatment is great only negative is they are tough to get appointments for. Having a kitchen in the same building as the dinning room would probably help with the service issues. Staff was extra nice and willing to help anyway possible. Amenities and views were thought out and presented. The rooms the view and the food exceeded our expectations service was wonderful. This is truly paradise. This was a trip that will stay in our minds forever. Our stay at Jade Mountain was so relaxing and romantic. It was a great experience! Thank you! Amazing hospitality everywhere. The service has been excellent throughout our entire stay. We have never been to a resort where everyone has been so delightful , friendly and happy. Everybody has a smile on their faces from maintenance to service. Our beach , sailing , scuba and snorkeling experience amazing. The resort was an adventure and more. My wife and I have been on a children vacation in 20 years. In search of beauty serenity and relaxation, we found it in abundance at Jade. We very much will return for our next visit, We travel a lot and appreciate quality facilities and service. Your service is extraordinary. We will recommend Jade Mountain to all our friends. You should have the same service and quality at the beach and the scuba facilities that you have in the hotel , it would be nice if it was more exclusive and private. Had a great time excellent staff , well coached great " eye contact " domo phone service is a great idea. We had the time of our lives. After travelling all over the world. Jade exceeded our expectations. Not one moment would we change. Vito and Eddie pushed the experience to new heights. Everyone knew our names .BEST services. The burgers were truly the best we have ever had. Major domo's Teddy and Allain were amazing they anticipated our every need! All staff was friendly and helpful. At the times the service could have been quicker. Prefect location lovely sailing. First the chef / kitchen staff at Jade Club was excellent. They worked had to accommodate Emily's gluten allergy. It was incredible to receive the room upgrade. The galaxy suite was fabulous and truly a one in a life time experience. It really made our honey moon even more special. Thank you ! Rooms were fantastic, eventually got over the awkward toilet situation but it could be the only thing to reconsider. The restaurants were great All the staff was extremely friendly and helpful. The girls at petite piton bar were a blast so was Claude at the beach bar the food was excellent and service was superb. Can't say enough about this place my friends will never believe me Exceptional ! Excellent stay This is such an amazing place to come for vacation. We look forward to next visit. Thanks again for the great service and making our trip memorable. Everything was absolutely perfect! We hate to leave. Your employees were all very pleasant and helpful. Jade Mountain is heaven on earth. The resort is spectacular –the staff has gone above and beyond to make our anniversary perfect! I liked the saxophone player and yoga instructor and all the staff are wonderful and the food excellent. The sanctuary is beautiful and the bed so comfortable. The rooms, the view and the food exceeded our expectations and service was wonderful, this is truly paradise. The rooms are fantastic! One of the staff we met was very friendly and accommodating –especially to my pregnancy. Every staff member we encountered was more than willing to help us anywhere we were in the resort. The room was very nice, service was excellent, but a little slow-other than when Teddy delivered. Overall it was a wonderful stay. All of the staff members were extraordinary friendly and always helpful in all departments. Despite poor weather for the entire week, we had a great experience. One of the most memorable experiences was the cooking class at Anse Chastanet with Chef Ivan Silk. It was a delightful afternoon with him Andrew and their wonderful staff. It was informative hands-on and most relaxing to cook and enjoy a lovely afternoon lunch with them. We felt most welcome, comfortable and at ease with everyone. Thank you all for a wonderful and memorable stay. You have a beautiful slice of heaven in Soufriere. Overall an excellent experience. The staff at the club and Anse Chastanet were very friendly and knowledgeable. Piton bar has by far the best cocktail ever. The rooms are beautiful and very romantic. Dinner under stars on terrace was wonderful. All of the staff we met were very friendly and accommodating –especially to my pregnancy. Every staff member we encountered was more than willing to help us anywhere we were in the resort. Overall it was a wonderful stay.
MARCH 2011 Exceptional, stunning resort. Everybody from every level makes your stay memorable. We have both explored a lot of world travelling. Jade Mountains has been the best ever. Our major domo Teddy and Allain were perfect. They were so nice accommodating and fun. We ate all of our meals upstairs at Jade Mountain. Every one was so amazing to us. Wedding co-coordinator Monica was excellent & Christus our butler as well. Jungle biking instructor (main guy in charge) gave excellent instruction about the bikes and very entertaining tour of plantation. Great personality and made us feel comfortable very fun day! This is the number 1 place in the world. A mixture of superb excellent surroundings. The staff are uniformly superb, well trained, knowledgeable and helpful. The food is original tasty varied and well presented. The helpful and friendly staff made us feel exceptionally welcome. The food was outstanding, The best vacation we have had. Perfect balance of relaxation and activities plus perfect scenery. Room is unbelievable, incredible design with incredible view. Service was outstanding. Nick and Karolin have created an architectural dream. All staff was excellent. Jazzy sunset cruise was a blast. We didn't want to leave our beautiful sanctuary thank you for making our honeymoon an event we will always cherish. It was the ultimate paradise you can be as active or relaxed as you want. We can't say enough about the food and our overall experience was unmatched. Our stay was amazing however it was too short we are sad to say bye. Our compliments to the chef and Dwight for preparing dinner for us upon special request. The chef has an amazing skill at vegetarian dishes. Thanks to Eddie for our first evening dinner in the sanctuary and all his service and patience. Thanks to Teddy for his professional service in every way. The massage therapist Phillipa is truly gifted and I hope she will be here when we return. Teddy looked after us extremely well – very polite, professional, all the staff are great. We had a wonderful time the service is great and we hope to come back in the future. As always a spectacular location wonderful accommodation, friendly staff especially the ladies at Anse Chastanet. Simply Unbelievable! I could not have asked for more! We felt like we were "one with nature!" Your love of this beautiful island shines through in every aspect! Thank you for "a dream come true"! It is fantastic as usual. Overall we had a very lovely time at Jade and look forward to returning in the future. The room and view was absolutely spectacular and can not be surpassed by any other resort we have ever visited. The sanctuary was excellent as a discerning and particular traveler the hotel totally exceeded my expectations. The one place where the internet pictures did not let down our experience in fact the sanctuary and hotel was much better! The staff at the Jade Mountain club was excellent. I cannot say how much they added to our dinner. This vacation/celebration was a surprise for my 50th birthday. The attention to detail and the overall aesthetic is unparallel. We absolutely loved everything about our sanctuary. However the entire staff at Jade Mountain restaurant were top shelf. It was excellent! Above our expectations! The scenery, the facility and the staff has been incredible. Great welcome and our dinner, Mr. Cooper was excellent. JE2 is very relaxing and a beautiful space. Love the tile and view. The food and service on Jade Mountain was the best! We ate our lunches on the beach. The service was good and the menu reasonable. We loved the chocolate welcome package. It was a short but lovely stay. We will most certainly return for a longer period of time, hopefully next year. We will be able to more fully enjoy the other amenities available. The quality of massages very good compared to other spas. Awesome service and love the domo, firefly system. It was excellent! All food at Jade was excellent, lunch at beach bar was very good, dinner at beach grill and dessert at beach grill was excellent. Truly unbelievable location and views. I love the tile work and room décor. However the food Chef Jonathan is extremely creative and knowledgeable and transcends into the great selective and taste of flavors and herbs and fish and meals. Chef is talented and personable. I look forward to coming back to paradise. My wife loved the plate selection of all the meals. We thought food service was excellent, although some people may find it too slow. The saxophonist and guitar player are top notch and very good musicians.
FEBRUARY 2011 It is an awesome hotel with incredible views, unbelievable feast –Jade Mountain is truly extraordinary. Everything was excellent with the stay. We so appreciated the room upgrade, gestures of hospitality like this are what bring your guests back for another visit. Thank you! We truly had a perfect vacation! Thanks to all! What can we say it was breathtaking! We loved our room and view. The plan to try another level next time. The music was wonderful, should do it every night. This is the best destination vacation we have taken by far in our 35 years of travelling. We had a wonderful time. The hotel is excellent, the staff is very friendly. It is just the right blend of class and relaxation. Our experience has been fantastic! You have provided a beautiful place with outstanding service! We look forward to coming back! We have thoroughly enjoyed our stay at Jade Mountain. It has been amazing everyone is so friendly and always says hello. Our stay was amazing and the best thing ever and we look forward to the day we are able to return! The rooms are amazing –we never wanted to leave ours. It was top-notch service everywhere. Dear Staff, thank you so much for a wonderful, unforgettable time. We loved every minute of our stay. We loved all the staff at dinner as well. They should all be proud of themselves. We will be back and look for them all! We had a great "babycation" at Jade Mountain. All staff was incredibly friendly and helpful. We have been fortunate enough to visit a number of places but have been stuck by a few things at Jade Mountain. The people are genuinely nice. The view and setting are imparadised to us. It was a wonderful honeymoon! Sanctuary and bars and restaurants were excellent with great staff. We would like to thank the owners/managers who allowed us to change honeymoon dates after I got injured and could not travel. The illness meant no scuba or activities for us this time-but we will be back later in the year to ready the favor. The staff – just about every single one of them were wonderful. So friendly, courteous, helpful. I just seem to be genuinely good people, wanting to do a great job. I really enjoyed the Moulton brown products. As ever a most relaxing stay with very helpful, attentive and pleasant staff. The ever changing patterns on the Piton are beautiful to see. We had a wonderful stay, having stayed in galaxy suite last year (on upgrade) we worried that a moon sanctuary would disappoint, but we loved our room. The view is incredible. It was wonderful and amazing facilities and service. It was a great way to celebrate our anniversary, appreciated the nice touches, cake and room upgrade, thank you! Staff thank you so much for a wonderful –unforgettable time. We loved every minute of our stay. Wonderful and magical experiences through out rooms were amazing – tiled pools are beautiful. Everything was relaxing and staff is friendly. Accommodating – place feels private and relaxed not to fancy. Everything is wonderful First and foremost, we have been taken by the extraordinary architecture and design of the hotel. Not just the building and constructions but right down to the little details of the interior design of the sanctuary. The tiles and hardwood furniture have to be mentioned, but we keep noticing little details. All have come together to make our stay memorable. The staff and service are exceptional. We have thoroughly enjoyed each meal. The sunset sail with Kerwin was also a highlight. We came here to celebrate our 30th weddings anniversary and could not have had a more wonderful experience. Our sanctuary was breathtakingly beautiful! We could not have had a more gorgeous room. We have travelled throughout the Caribbean and this is by far the most beautiful resort we have ever visited. The staff is professional, polite and very accommodating. The food was out of the world. Having a phone to call your personal butler is amazing. It's a phenomenal paradise. Wonderful room and view Perfect! We had a great time and found all staff to be so joyful, pleasant, and genuinely interested in us. Felt very welcomed by all especially the Jade mountain club restaurant manager. Beautiful sanctuary was the finest we have ever seen, excellent dinning and service, friendly staff I thought that the yoga teacher was amazing and has made my holiday simply wonderful We stayed four nights at Anse Chastanet + three nights and Jade Mountain Both are wonderful the start all is excellent. The food at Jade was absolutely superb. We were treated like royalty and so will definitely come back and tell our friends as well. A truly unique experience. The Spa treatments were first class. All services to the hotel were charming and accommodating. Overall, really good. The guitar guy was exceptionally good.
JANUARY 2011 We loved our stay. We can't think of a more beautiful, romantic spot. The rooms are gorgeous and the staff absolutely accommodating. The food was fabulous. It is a very nice hotel. We enjoyed getting to meet Chef Jonathan! We are excited to watch his career develop. We very much enjoyed sailing with captain Kerwin. All staff was excellent, friendly and helpful and made our stay more enjoyable. Everyone was happy and helpful for our wedding. Extremely difficult to commend each and every staff member but everyone was top notch as you would expect but seldom delivered. You have an absolutely beautiful resort. It is very conducive to relaxation. We especially enjoyed our wedding anniversary dinner (12/31) in our room. All our meals were so fresh and healthy. Good work Chef Jonathan. It is a very pleasant and relaxing experience. Food and wine were great! Our stay has been thoroughly relaxing and we have been amazed by the level of service. All the staff is happy and friendly. The service room and location were simply amazing. The beach huts were excellent. Overall our experience was fantastic! The staff was extremely friendly, professional and accommodating and the Jade Mountain facility especially our sanctuary was breathtaking. We also thought that the fitness and yoga offerings were great. Ty, Kristen and Karen were a hug part of our overall experience. A beautiful location and facilities. The most relaxing vacation we've taken. I have spoken to others regarding the impact that our stay and wedding has had on Mary and I as well as our guests. In a few words all we can say is that it has been transcendent and we will not be able to properly describe it to others. A beautiful location can be found in many places, but it is the courtesy, politeness and willingness to help that is shown by all staff at Jade Mountain that makes this the extraordinary experience we have shared. Our best wishes and love to you all. I loved our stay. We can't think of a more beautiful romantic spot. The rooms are gorgeous and the staff absolutely accommodating. The food is fabulous. Thanks for the birthday cake surprise! We really enjoyed the Jungle biking with Tyson; it was very efficient, dynamic and captivating guide. I loved practicing yoga on the morning with Kristen enthralling tracker. Thanks! The staff with no exception is outstanding, very helpful and friendly. The room views are striking. Some of the best food I have ever eaten! It is a beautiful place I am sure to tell all my friends. Thank you for a wonderful time in paradise! We loved our stay. All staff was polite and helpful. Overall it was excellent. The rooms are phenomenal and infinity pools great and view spectacular all day and everyday. The staff was excellent. 5 star level of service but with a genuine smile and all a pleasure to talk to. Better than any resort I've even been to. The food was very good and we enjoyed meeting the chef. The food was very good. I liked the local focus and daily change to menus. Jade Mountain club is great –spent hours on the roof each day. The Meno tour is fascinating. A great asset. People like this and the staff make it a visit to St. Lucia not just the resort. We really enjoyed our time at Jade Mountain and the service was great! We had a wonderful time. The spa service was fabulous. Amazing and love everything. I will certainly send you more clients. Overall a good experience at Jade Mountain and service and staff are well trained and do a fantastic job pampering the guests. The overall experience was truly magical. There is a part of me that missed watching TV but it was brilliant to see how amazing it was that I indulged in reading and talking so much with my husband. I loved it. We loved Mamin beach. The quiet natural seen, the food was excellent, the blue shirt beach guard who seems to love the beach so much he's always working to improve it. We also loved the music each night and how the staff encouraged dancing. Overall service was fantastic! Servers are very nice.
|
|||
 |
||||
